casino
Classement des casinos en France
1
casino
Jusqu'à €450 + 250 Tours Gratuits
Min Dep:
€20
Ne manquez pas cette offre
2
NV Casino
Coffret de bienvenue €450 + 250 Tours Gratuits
Min Dep:
€20
Ne manquez pas cette offre
slot
Triple Juicy Drops
Triple Juicy Drops
Energy Joker
Energy Joker
Lucky Penny
Lucky Penny
Sun of Egypt 3
Sun of Egypt 3
slots
Gates of Olympus
Gates of Olympus
Big Bass Bonanza
Big Bass Bonanza
Big Money Wheel
Big Money Wheel
Sweet Bonanza
Sweet Bonanza

Love this site! Have played on quite a few casino sites and this one isn't bad at all, and that’s saying a lot considering the stiff competition out there. There is a lot to choose from in the game library, and every visit feels like a new adventure waiting to unfold. Customer support is really prompt, helpful, and friendly, giving it a personal touch that keeps customers coming back. Their team is always ready to assist, which is a great comfort in the world of online gambling. I have been playing at this phone casino for months now, and during that time, I have had a lot of fantastic wins, making my experience here all the more enjoyable!

I’ve been enjoying the games at Roxy for a few years now, and it’s generally been a good experience. However, I did notice that they recently ramped up their marketing efforts, which led to a surge of emails that became a tad overwhelming. Coincidentally, this uptick in communication happened right before the company was acquired by 32Red. The constant outreach has since settled down. I’ve noticed they only offer MicroGaming slots, which is somewhat limiting, so I do explore other casinos. Nevertheless, my overall experience at Roxy has been that it operates professionally, prioritizing customer satisfaction and adhering to best practices, especially concerning payments. I joined through one of their free spins offers promoted on UK Casino Awards, and let me tell you, those spins had quite a good value compared to many other deals out there, so overall it's worth checking out.

This casino is fantastic! The graphics and sound on the games are absolutely top-notch, which is what I expect from a Microgaming casino! My payouts have been satisfactory, and both depositing and withdrawing funds have gone smoothly without a hitch - all of these factors would typically earn them a solid 4 out of 5. However, the standout feature of Roxy Palace is their live chat team. I’m quite picky when it comes to customer service, and I have to say these guys earn full marks! They provided all the help I needed, even during the small hours of the morning. Their friendly approach makes you feel valued, which is why I find myself wanting to play more often!



This is the worst casino online site

Roxy Palace is, without a doubt, the worst casino online site to use. They have a rude and dishonest team. I played here unknowingly, having been a previous customer of a sister site that I had removed myself from. I won £1600, only to be refused payment of my winnings under the pretense of refunding my deposits, which were a fraction of my winnings. The live chat support initially reassured me of my payment, but when I returned to inquire about my withdrawal, they started demanding ID documents, which I complied with. Still, I was blocked without explanation and told the block was due to my history with the sister company. They claimed I was not entitled to my winnings, despite having previously been told I would be paid. I am still fighting to resolve this; they said they had escalated my issue to the dispute managers, but the silence has been deafening since. Emailing didn’t yield any responses. They don't honor player wins and that made me feel completely devalued as a customer. Do yourself a favor and avoid this casino.

Date of experience: September 17, 2020

This casino used to be one of my…

Once my favorite casino, Roxy Palace has fallen from grace. The match bonuses were decent, not just 10%, and I often found myself banking reasonable amounts on frequent wins. However, the situation has changed dramatically. The match bonuses are now disappointing, and winning feels like an impossible task. The frequency of scatters and features during gameplay has dwindled significantly, leaving me disenchanted with my experience. I haven’t had a meaningful win in over a year, and I'm deeply unimpressed with what this casino has become. It's disheartening as a loyal customer to feel like I’m pouring money into a bottomless pit. I have always believed in the law of averages, but my expectations have not been met. This casino is now a waste of money and time, especially when there are far superior alternatives available.

Date of experience: August 26, 2020

Roxypalace.com casino are an absolute…

Roxypalace.com casino is an absolute joke. As a verified member, they have all the documents needed for payout. I won money on April 18, 2019, but as of April 22, I am still waiting for my withdrawal. They’ve used the Easter holiday as an excuse for the delay. I find this completely unacceptable in modern times, as other sites such as Skybet and Bet365 process payouts instantly without delays. Customer help was utterly scripted, with the operator Marie providing generic responses. It’s sad that these companies hold onto your money to earn a few extra days of interest. It’s about time that these sites faced consequences for such poor business practices, all in their favor. I will never use their site again and urge others to choose casinos that payout promptly.

Date of experience: April 22, 2019

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